Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

56% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 202 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good salary and esxpections of work" ((in 141 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant downsizing; layoffs without plans" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 58 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

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3.4

56% would recommend to a friend

(2,930 total reviews)

Devin McGranahan

49% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Nov 23, 2025

Bad place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Hybrid work so 3 days a week in the office

Cons

Bad culture and no progression. Everyone is stuck in the same position for years.

5.0

Nov 21, 2025

Nice exp

Junior associate

Recommend

CEO approval

Business Outlook

Pros

Great work, good culture, activities

Cons

Nothing as of now so

2.0

Nov 21, 2025

Current CEO/Leadership running it into the ground

Compliance

Recommend

CEO approval

Business Outlook

Pros

A major highlight of my time at Western Union was the people I worked alongside every day. My coworkers were genuinely supportive, collaborative, and made the workplace enjoyable.

Cons

Leadership at Western Union shows little concern for employees, especially under the current CEO and executive team. The company’s strict badge in/badge out policies, where badge reports are pulled and anyone not in the office three days per week is flagged regardless of circumstances, create an environment of micromanagement and distrust. Hotel desk sharing adds stress to the daily routine, making it difficult to find a suitable workspace. Talented people are leaving in high numbers, but leadership continues to ignore the impact on business and team morale. Overall, these management practices make Western Union a terrible place to work

Viewing 94 - 96 of 2,930 Reviews

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Jobs at Western Union

Director of Banking Operations

Wien

View job