Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

56% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 202 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good salary and esxpections of work" ((in 141 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant downsizing; layoffs without plans" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 58 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

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3.4

56% would recommend to a friend

(2,930 total reviews)

Devin McGranahan

49% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 23, 2025

Fallen off a cliff

Compliance manager

Recommend

CEO approval

Business Outlook

Pros

WFH two days a week The Denver office has a nice view Agreeable people within the department

Cons

Poor leadership and communication from C suite. Endless bureaucracy in IT and HR. Cost cutting measures that have deflated benefits, reduced flexibility, and kneecapped projects. Loss of talent and knowledge through voluntary and forced exits with no replacement. General lack of understanding technology and a unwillingness to invest in it. Strong pushback or straight up refusal of any request that has incremental cost regardless of amount or urgency. Incorporating stringent work policies to control workers and save a buck.

2.0

Oct 31, 2024

Layoffs are the new normal

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

The pay is good, you’ll work with extremely smart and talented people. The building is beautiful and the work is very global.

Cons

The company culture is driven by micromanagement, lack of trust, confusing messaging from leadership, and lots of layoffs, layoffs are happening every few months and there is no concern for who has to pick up the work. While the bonus here sounds really good, it has not been 100% in years, and now even if all targets are met employees only get a portion since the rules around who is allowed a full bonus is extremely limited. The executive suite is lacking diversity and it’s very clear, even has been said, they do not care about employees.

1.0

Mar 3, 2024

Don’t Get Comfortable

Assistant marketing manager

Recommend

CEO approval

Business Outlook

Pros

Nice office. Good co-workers. Salary is competitive.

Cons

They don’t even pretend to care about the employees anymore. There are lay-offs all the time. I’ve never worked anywhere that’s so over the top with the way the leaders kiss up to the c-suite. It’s nauseating.

Viewing 118 - 120 of 2,930 Reviews

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Jobs at Western Union

Director of Banking Operations

Wien

View job