Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged Employer

      Western Union reviews

      Compare reviews

      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Sep 12, 2019

      this place is a sinking ship

      Global compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      been with WUBS in D.C. to WU HQ in Denver after seven years it has provided the best work-life balance great benefits.

      Cons

      This company underpays its employees a lot for the amount of work that's offered to its employees. Why because they are relentlessly laying off people every single year. I survived six different layoffs in the seven years with this company. In 2017 working for WUBS my job was outsourced to Lithuania smh I move out here to Denver just for my new position! Only for a year and ten months later to get laid off again last month. Western Union does this to put money back on the books to show the shareholders that they're making money while the rest of us lose jobs. Western Union lacks so much innovation and leadership; it's quite pitiful. I really won't recommend anyone to work at least not long term. Even with the great benefits, the pay and lack of leadership aren't worth the headache. Better of applying to Venmo, CashApp, or PayPal.

      avatar
      Western Union Response
      6y
      Thank you for taking the time to write a review about your experience as a former employee of Western Union. We are glad you had a good work-life balance during your time here! We announced during our second quarter earnings call a new strategy and operating model. Part of this means we must make difficult decisions regarding our workforce to ensure the continued success of the business. We strive to ensure all employees are supported to help them manage the changes from this transformation. We will share your perspective with our leaders to look at ways we can improve the experience for employees.
      2.0
      Sep 10, 2019

      What has happened to this company?

      Field director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand recognition; good benefits; fair overall compensation

      Cons

      Constant downsizing; layoffs without plans

      avatar
      Western Union Response
      6y
      Thank you for your 10+ years’ service to Western Union and we’re thrilled that you would recommend the company! We absolutely understand the changes we’re working through can be difficult. We are driving these changes from a position of strength, strategic vision and, as you mention, our positive brand recognition, to help us ensure our steady growth and retain/build on our position as a leader in cross-border, cross currency money movement. We are confident that this transformation is going to help drive us ahead in the market and that our employees around the world will be setup for success with the skills and capabilities needed for the future. We welcome you to share additional feedback through our confidential email: careers@westernunion.com, or use our WU Listens monthly survey to provide real-time improvement ideas for our leadership team. We are listening, and together, we want to help employees understand and drive ahead for success.
      2.0
      Sep 3, 2019

      Low morale

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many good people, pay and benefits are quite good.

      Cons

      The beancounters only have one tool they know how to use and that's layoffs.

      avatar
      Western Union Response
      6y
      Thank you for leaving a review. We’re happy to hear you appreciate our employee benefits! We expect the best from our teams and in return, we aim to provide competitive salaries and a variety of benefits. As we are currently going through a very transformative time for our company, we are evaluating our and changing operating model. In the face of change, we are committed to treating every person in our community, customers AND employees, with uncompromising dignity and respect, regardless of the reason, impact to our workforce, or the timing.
      Viewing 121 - 123 of 2,930 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.