Western Union reviews

3.4

56% would recommend to a friend

(2,930 total reviews)
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Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 7, 2013

Mediocre Company

Recommend
CEO approval
Business Outlook

Pros

- Good pay and benefits at director level and above - Opportunities for professional growth if aligned with the right project/people - Possible to maintain life/work balance - Employees value pleasant work environment/cooperation

Cons

- Core business profitability is in decline and company responding primarily through expense management - transferring domestic jobs to Central America and Eastern Europe. Innovation bought through acquisition rather than in-house development. If you are involved in offshoring or acquisition projects, this can be a very interesting place to work. Unfortunately most employees are in operational or support roles and a lot of them find this environment very unpredictable and feel uncertain about their job security. - A lot of time and money is expended annually to communicate a vision and set company wide objectives and values aligned with achieving that vision. Regrettably, senior management seem unable to maintain a consistent vision year after year (or even in the same year) and company values are often not demonstrated from the top down. - Employees interested in being excellent at their work and achieving goals that seem beyond their reach are often frustrated by the levels of bureaucracy, organizational silos, and lack of accountability. If you're interested in keeping busy, but not getting anything done of significance, this could be the place for you!

2.0
May 1, 2013

Unhappy Coworkers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and time off Pay is decent

Cons

The way people talk to each other and treat each other here is abysmal, not to mention the lack of internal communication when someone is unhappy. Make sure you have an email thread for every conversation of it never happened. I'm new and I've been told to go fix an application that I didn't know how it was set up, where it was, what system is was on and when I asked basic questions I was ridiculed.

Viewing 2824 - 2826 of 2,930 Reviews

Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.