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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Aug 22, 2013

      Best Employer

      Product head
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, open to new ideas, lot of international exposure

      Cons

      lot of processes to follow may become hindrance sometimes. overall processes are good

      3.0
      Aug 13, 2013

      A mixed bag, ok if core MT but working on new things a challenge

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities to move in the company, if you look for it yourself. Comp and benefits acceptable, high integrity coworkers.

      Cons

      The company is regularly changing direction, does not show commitment or ability to succeed in any new products outside of core MT. Career management support is minimal.

      3.0
      Aug 9, 2013

      Good work-life balance, poor employee/development job progression prospects - unless you are in sales

      Operations support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work-life balance. The employees are a pleasure to work with and, in general, are knowledgeable in their respective fields.

      Cons

      Little to no job progression/advancement prospects (unless you are in with the right people). Jobs which would be best filled internally are filled by external candidates. Too much bureaucracy and red tape - all decisions need excessive, multiple sign off so nothing ever gets done. Everything seems to need sign-off from the USA - even if the country of impact is in Europe/elsewhere. You end up feeling that this need to jump through multiple hoops is only for the benefit of keeping US VPs/AVPs in a job. Cost cutting and budget restrictions mean 'back office/support' teams are under-resourced, but there is always enough money to take on new frontline sales staff without thinking about how the additional sales will be supported. General morale is poor.

      Viewing 2851 - 2853 of 2,930 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.