Western Union reviews

3.4

56% would recommend to a friend

(2,929 total reviews)
avatar

Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jul 3, 2013

Land of global opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Western Union is a global, Fortune 500 company with a 160 plus years history to be proud of. Clients and colleagues are from different cultures and territories. Company is ambitious, work environment is dynamic. Company has shifted its focus from money transfer to money movement which opens more opportunities for the company and more products and services for customers. Compensation and benefits are competitive in the market.

Cons

The amount of bureaucracy is substantial, sometimes lengthy approval processes because of the global scale of the company. It takes time and persistence to implement changes and improvements.

3.0
Jul 2, 2013

one trick pony

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

strong brand and distribution reach globally

Cons

Matrix organization proved to be unwieldy money transfer's the only service that they can deliver without hitches

2.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

No weekend work, in a nice corporate park, pay isn't bad for level of work.

Cons

Constant reorganization with layoffs. Outsourcing most of IT to 3rd party vendor. Other positions moved to Eastern Europe and Central America. No accountability. Unrealistic projects timelines and a lot of cya goes on when it falls apart.

Viewing 2857 - 2859 of 2,929 Reviews

Glassdoor has 3,785 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.