Hi everyone! I’m hoping to get some insight from those who’ve made a similar move. I spent nearly a decade in a customer-facing role at a large HCM SaaS company and I’m now looking to make the shift into Customer Success Management. I’m currently between roles, so the timing feels right to be intentional about how I position this transition. If you’ve pivoted from support into CSM — I’d love to hear what worked for you. Any lessons learned are welcome!

So im moving from Mobile, Al to Atlanta, Ga, I just finished trade school, i did it when i was in high school and i did Hvac as my main focus and Construction and Carpentry for more hands on experience, but no hvac jobs are hiring me, i have my epa 608 universal, I have a Internship that i did with a hvac company with proof and they still don’t wanna hire me, not for a helper, Apprentice, or entry level, do anyone have any tips?

Full Stack Developer with experience in IT Support and DevOps. Currently working with Laravel, Vue.js, Node.js, MySQL, Docker, Ubuntu, VPS management, APIs, and deployment. I handle both development and infrastructure tasks, including technical support and server administration. Open to new opportunities in Full Stack Development, Backend Development, DevOps, or IT Infrastructure. Based in Morocco and open to remote work.

After building experience in insurance and retail, I’m looking to transition into a more creative career. I’m particularly interested in fashion, ecommerce, merchandising, marketing, events, and product coordination roles where I can combine my organisational skills, attention to detail, and passion for styling, presentation, and branding. Excited to connect with people in these industries and explore new opportunities. ✨

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