What do you want to achieve from this role?
1st Line Support Engineer Interview Questions
89 1st line support engineer interview questions shared by candidates
Arability on how quickly I can start and if i was ok with the Salary
Technical questions to do with the role
What products have you worked with
Customer support, Azure AD, Active Directory
How hard are you willing to work? How much are you willing to learn?
Tell us about a time when you made a mistake
They asked what interested me about the position and the company.
A lot of competency based questions. For example how would you explain an IT process to someone who does not have basic It knowledge. Also how would you see yourself in the next 5 years. L
What is the difference between a disrtibution group and shared mailbox
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