Online questionnaire with customer service/team work questions. Interview with ASM and one hour ‘experience’ following on shop floor with deps (get involved, this is what they are looking for; taking initiative to ge the work done, teamwork skills, how quickly you pick up or already know what to do).

Overly long and complicated interview process, comprising of 3-4 steps (long assessment, video interview, face to face interview) If you don't get the job, you're then unable to apply for the same position or a position with the same level of responsibility for 6 months,