I applied online. The process took 2 weeks. I interviewed at ASDA (Manchester, England) in Oct 2015
Interview
Apply online with a few customer service related questions, you then are called in store for a 121 interview, once successful you are told your induction date and you start on the generic we can get rid of you if your not good temp contract, I got a contract afterwards though although that really didn't mean much since their vague policies can end u up in gross misconduct for breathing out of sync
Ok. A lot of questions though and they don’t really seem relevant to the position. Not sure why you get asked when you’ve gone above and beyond to be honest
Farnborough, Hampshire, South East England, England
Accepted offer
Positive experience
Easy interview
Application
I interviewed at ASDA (Farnborough, Hampshire, South East England, England)
Interview
Basic questions of favourite item, what good customer service is, team work tasks to complete in a group, when available work sheet, very simple then range a few days later for on boarding
Group session (team building, think we had to make a model etc) followed by short individual interview. There was also bag packing for 20 minute, checking interaction with public etc. It was all fine.
Interview questions [1]
Question 1
When have I gone above and beyond to provide excellent customer service?