I applied online. The process took 2 weeks. I interviewed at ASDA (Bangor, Northern Ireland) in Mar 2021
Interview
During COVID times, so telephone interview, examples of your customer service experience and questions on how you would deal with certain situations. Quite informal, friendly chat type interview.
Interview questions [1]
Question 1
How would you deal with multi tasking in the workplace?
it was a smooth process that involved tas questions were asked following the STAR process. if you know what you are doing, you will get it right. Be confident, engaging and let them be the judge..if it's yours, it's yours.
I interviewed at ASDA (Blyth, North East England, England)
Interview
I applied online and was contacted within a week to attend a group interview at my local store. The process was straightforward and well-organised. The session lasted about a quarter of an hour, which consisted of a short chat with two managers.
The atmosphere was relaxed and friendly. It seemed like they were mostly looking for enthusiasm, teamwork, and a basic understanding of customer service. No technical questions or formal assessments were involved.
Interview questions [1]
Question 1
Do you think you could handle someone being denied service
It was professional but quite relaxed and not stressful. The interviewers were friendly and happy to answer questions I had. They were timely and did not leave me waiting around.