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      Customer Service Representative Interview

      Apr 6, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Customer Service Representative Interview Reviews for ASDA

      Customer Service Representative Interview

      Feb 3, 2026
      Anonymous Interview Candidate
      London, England
      Declined offer

      Application

      I applied online. The process took 1 day. I interviewed at ASDA in Apr 2018

      Interview

      Group Session, group task, problem solving, role playing with customer service being key, standard interview questions. Was good and engaging. Would recommend to others who want to work at asda supermarkets plc.

      Interview questions [1]

      Question 1

      What are your greatest weaknesses
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at ASDA (London, England)

      Interview

      The interview was face to face and the interviewer was friendly. I was asked questions about my experience in previous roles and how my experience would align with their needs.

      Interview questions [1]

      Question 1

      How would I handle a difficult situation?
      Answer question

      Customer Service Representative Interview

      Dec 12, 2025
      Anonymous Interview Candidate
      Newport, Newport, Wales
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at ASDA (Newport, Newport, Wales)

      Interview

      Very good interview. Timely and had feedback and well structured. Would be happy to work here. The interview questions were well thought through and relevant: the interview panel were also nice. Thanks for your time.

      Interview questions [1]

      Question 1

      My experience working in retail
      Answer question

      Customer Service Representative Interview

      Oct 4, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at ASDA

      Interview

      - had a group briefing on the task - went to the shop floor to practice stacking shelves - stacked shelves for a bit then got the opportunity to ask questions as a group

      Interview questions [1]

      Question 1

      How would you react if a customer comes to you with a complaint?
      Answer question