I applied online. The process took 1 week. I interviewed at ASDA (Liverpool, England) in Oct 2011
Interview
I received a phone call asking me to attend an assessment day this involved various group activities, a walk around the site and individual interviews. The group activities was fairly simple and involved things such as describing how you should deal with specific situations which are likely to arise in the role, such as a demanding customer.
Interview questions [1]
Question 1
can you provide examples of experience in a similar role?
Ok. A lot of questions though and they don’t really seem relevant to the position. Not sure why you get asked when you’ve gone above and beyond to be honest
Farnborough, Hampshire, South East England, England
Accepted offer
Positive experience
Easy interview
Application
I interviewed at ASDA (Farnborough, Hampshire, South East England, England)
Interview
Basic questions of favourite item, what good customer service is, team work tasks to complete in a group, when available work sheet, very simple then range a few days later for on boarding
Group session (team building, think we had to make a model etc) followed by short individual interview. There was also bag packing for 20 minute, checking interaction with public etc. It was all fine.
Interview questions [1]
Question 1
When have I gone above and beyond to provide excellent customer service?