I applied online. The process took 2 weeks. I interviewed at AT&T (Guaynabo, PR) in Sep 2009
Interview
Hiring process is fair and balanced. You apply via their career website. Once you submit the application you get a phone interview and if you pass that, you get an in-person interview. You are interviewed by several managers and tour the facility. Staff is friendly and professional. You do a computerized assessment and if you pass that you get invited for interview.
Interview questions [1]
Question 1
Describe a situation where you solved a customer's problem.