I applied online. The process took 4 weeks. I interviewed at AT&T (San Diego, CA) in Mar 2009
Interview
Written test, multiple math, English and sales tests. Sales background helpful for requirements. Bachelors degree will waive many of the tests. They make you take mock sales and service calls with little time to prepare to see how you handle different customers and sales opportunities.
Interview questions [1]
Question 1
I remember taking a mock sales call from a customer that had a baby crying in the background. Customer service is a major thing for att.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
