I applied online. The process took 6 weeks. I interviewed at AT&T (Conyers, GA) in May 2015
Interview
Testing process and then offered an interview for a CSR. I was not impressed with the call center in which I interviewed, the Center its self was not professional. Employees were not professionally dressed and inappropriate music was playing in the background.
Interview questions [1]
Question 1
Interview was a role play situation in which I was already a CSR.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
