I applied online. The process took 2 days. I interviewed at AT&T (Fort Worth, TX) in Jun 2011
Interview
I thought the whole process with AT@T was fair, good and done in a short amount of time, after they make the initial first contact. It might take them a while to initially contact you, but if they do, then you have a good chance to get the job.
Interview questions [2]
Question 1
Please describe a time you had an unhappy customer and what did you do to resolve the situation? Please give a specific situation.