I applied online. The process took 4 weeks. I interviewed at AT&T (Albany, NY) in Jan 2013
Interview
Apply Online, Answer personality test. Interview with Store manager. Canned questions using STAR structure. Passed onto Area sales manager, finally to Director of Sales. Management position leaves you in charge of Union members who can pretty much do as they please.
Took around a little over one month. Three rounds - first two are behavioral and standard. Show them your sales skills and if you don't have any then explain to them how you might have dealt with a difficult customer.
Interview questions [1]
Question 1
The third interview was a role assessment where you follow a certain procedure to sell a product to a customer through the webcam. The second part was to resolve an existing customer's complaint.
I applied online. The process took 4 weeks. I interviewed at AT&T (Detroit, MI) in Jan 2014
Interview
After applying online and waiting week I received a phone call to go take the premise technician aptitude test. The test is approximately 50 minutes long and there are 50 questions. It's mainly mechanical aptitude reasoning questions and others involving Telecom wiring and circuitry. If you passed the test then you move on to the interview
and the RJP realistic job preview. If hired they will offer you a job in about a week after the interview. Training is 8 weeks, mostly out of town.
Interview questions [1]
Question 1
questions involving the telephone circuits never seen or used before