I applied online. The process took 6 months. I interviewed at AT&T (Houston, TX) in Apr 2015
Interview
The process was extremely tedious & grueling. It took an overall 6 months for me to finally get an interview. I was brought into the center & had to wait 20 minutes in a stuffy conference room. My interviewer was not professional & kept interrupting me.
Interview questions [1]
Question 1
How well are you at selling or recommending products to someone?
I applied online. The process took 3 months. I interviewed at AT&T (San Antonio, TX) in Jun 2014
Interview
You will first have to go through a testing phase, to make sure you're capable of doing basic skills. You'll then meet with one or two of the floor managers that oversee a team of agents. It's a scripted interview where they ask you hypotheticals, strengths and weaknesses. They'll also allow you some time at the end to ask your own questions. Be prepared to do a role play scenario selling a product. Overall the interview to hire process took a very long time. I believe I interviewed in June and did not get an offer until the end of August.