I applied online. The process took 3 weeks. I interviewed at AT&T in May 2010
Interview
Contacted first by email with details about the position and if intrested call number to set up phone interview. I did two phone interviews that consisted of background and behavioral questions then was notified that my resume was sent to hiring manager for review. Got called to set up a 1:1 interview is was same type questions.
Interview questions [1]
Question 1
Describe a time when you had to tell a customer no and had to adhere to their objection.