I applied through college or university. The process took 4 weeks. I interviewed at Adobe (New York, NY) in Dec 2018
Interview
Interview was on stages.
First stage was over the phone. Here they confirmed all the information on my application.
Second stage was on video call. Here they wanted to test personality and conversational skills as well as knowledge of proper CRM procedures.
Final stage was a panel presentation in New York. For this stage they sent a specific scenario that needed to be followed. The main goal was to evaluate how you would react as an Adobe Customer Success Manager.
Interview questions [1]
Question 1
How would you react as a customer when presented with a specific problem?
I was disappointed to have had such an unfortunate interview experience after hearing so many positive things about Adobe. The process started with a last-minute reschedule request from the recruiter, followed by her arriving 10 minutes late to the rescheduled interview. While the recruiter was transparent about the delay ("talking with a coworker and completely forgot we were supposed to connect"), it did set an inconsistent tone for the process. That said, the role and team itself seemed interesting, and I appreciated the insight shared during the initial conversation.
After what felt like an otherwise positive conversation, I was told that I would be moving forward to the next round (a 1:1 with the hiring manager) and would hear back within a day or two to schedule. However, I did not receive any follow up for almost three weeks despite checking in multiple times with the recruiter on next steps. After sending these unanswered emails, I ultimately received a generic rejection with no additional context.
Overall, while Adobe has a strong reputation, the communication and coordination throughout this process did not reflect the level of professionalism I was expecting, particularly for a candidate experience at this stage.
I applied through college or university. The process took 4 days. I interviewed at Adobe
Interview
Cv shortlisting followed by face to face interview which included non technical questions, scenario based & cv based. Interview lasted upto 30 minutes. Cv shortlist on basis pf academics since fresher role it is
Interview questions [1]
Question 1
Basic Hr questions & customer related scenario based questions
I applied online. I interviewed at Adobe (London, England) in Dec 2025
Interview
I had three rounds of interview for an hybrid position. The third one was with three people, being one of them the Manager I would work with. This woman was not nice at all
Interview questions [1]
Question 1
tell us about a time you had a problem with a customer