The interview process for the Customer Support role includes an initial screening, followed by a panel interview assessing communication, problem-solving, and customer handling skills, concluding with a final managerial discussion.
I applied through a recruiter. The process took 3 weeks. I interviewed at Amazon in Jan 2025
Interview
6 etapas, incluindo 4 no mesmo dia, pessoas arrogantes te entrevistando, você se dedica ao processo e não tem um feedback depois de ter falado com mais de 10 pessoas.
Had 3 rounds of interview which included generic and technical questions. Interview was conversational and they will provide insights on work culture as well. Prepare well before interview and be clear on goals and ambitions
Interview questions [1]
Question 1
Past experience and e commerce background questions