I applied online. The process took 1 day. I interviewed at Amazon (Phoenix, AZ) in Sep 2016
Interview
I did not have to interview; I just had to complete an online phone simulation on how to complete an average customer service call and answer questions about my personality.
I applied through an employee referral. The process took 2 months. I interviewed at Amazon (Seattle, WA) in Apr 2017
Interview
Process was long, especially the in person interview which was 6 hours. Overall experience was not bad but I had friends who told me what to expect. Be prepared by knowing all the leadership principles and how you have applied them.
Interview questions [1]
Question 1
Tell me about a time when you took on a role that was outside your normal job function.
I applied through an employee referral. The process took 3 days. I interviewed at Amazon
Interview
Easy few questions about previous experience and how it contribute to the company. They also ask questions to see if you can fit in well with a group of ppl.
Interview questions [1]
Question 1
Name a time when you had to make an upset customer happy