Area Manager applicants have rated the interview process at Amazon with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.5% positive. This is according to Glassdoor user ratings.
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I applied through college or university. The process took 3 weeks. I interviewed at Amazon (San Diego, CA)
Interview
I submitted my resume on an employment website my school has. I received an email about a week later inviting me to apply on Amazon.com, I didn't recieve a phone interview and about a week later I recieve an email inviting me to an interview. I set up the date and they paid for a hotel room.
Going into my interview I was under the assumption I would be interviewing at a Fulfillment center, but I was interviewed in a hotel and by two different area managers. The first interview went well it was a case study and then behavioral questions, it felt more like a conversation than an interview. My second interviewer was negative and kept talking about how this is the most stressful and difficult job ever he was short and he only asked behavioral questions. I asked questions after the interview it lasted about an hour and a half.
Interview questions [1]
Question 1
Tell me about a time you had conflict in a group.
Tell me about a time you failed.
Tell me about a time you persuaded a group to take your idea when they already had an idea made up.
Case study:
Two employees carpool together Jennifer and Tim, they each arrive 30 minutes late one day. When they recieve their checks Jennifer who is in your team notices she was not paid the same as Tim, as Tim was paid the 30 minutes he was late and Jennifer was not. Jennifer tells you that Tim was paid the 30 minutes. What is your course of action? Do you talk to Bruce(Tim's manager)? What would you say to Bruce?
Let's say Bruce gives you a sad story about how Tim is having a hard with his personal life and that's all he tells you. What would you say to Bruce? What would you say to Jennifer?
If Jennifer is still not happy would you talk to your manager or HR.
I applied online. The process took 2 weeks. I interviewed at Amazon (San Diego, CA) in Oct 2016
Interview
Mostly behavioral interview question, asked about academic backgrounds and why I wanted to work at Amazon, and in ways I can apply my experiences in this role. Had two people interview and type as I spoke. They paid for your travel expenses and the hotel accomodation was very nice.
I applied online. I interviewed at Amazon (Scottsdale, AZ) in Sep 2016
Interview
applied on amazon career website, heard back within a few days to finish an online operations-related math questions along with personality test, and heard back after a couple weeks for an on-site final interview. I was surprised at first because it seemed like everyone on this website had to go through a long process of multiple phone interviews to get to the final interview.
Then, I was flown out to Scottsdale, AZ (plane ticket was given, and other transportation + food expenses that I had to spend during my stay were reimbursed. keep all your receipts!)
It was a tiring plane ride because I was supposed to fly out to AZ the night before the interview, but there was a problem with American Airlines and I was declined boarding. I had to wait in the hotel until the next morning to get on the flight, and got to the hotel 3 hours before the interview.
The interview itself was VERY difficult. People I interviewed with were all MBA students with multiple work experiences, and I was only an undergrad senior.
I had two different 45 minute interviews. One asked behavior questions like "tell me about a time when..." and the other one asked long and specific case question, like "you're an area manager in a facility with 100 workers, you face blah blah VERY SPECIFIC operations-related problems. How would you deal with it? What would you say to this person and what would say to the other person?"
Basically, the case question was very behavior; just asked what I would do if I were them. but again, I was an undergrad senior, had absolutely no experience dealing with large number of people in a professional manner, and I did not expect it because I couldn't find "case questions" in any of glassdoor reviews. Maybe I just missed it.
Honestly, I think it would have been a breeze for people with prior operations experience. but for an undergrad business student who only has some internship experiences, it was difficult.
you're an area manager in a facility with 100 workers, you face blah blah VERY SPECIFIC operations-related problems. How would you deal with it? What would you say to this person and what would say to the other person?