It was Simple. Done over a phone call. Didn't ask too much questions. Just your educational qualification and how comfortable you're working as a customer support associate. And without any further delay got the appointment letter. Joining also pretty fast.
For this job position, there was no interview conducted. You’ll just need to pass the assessment exam and wait for the phone call confirmation within a week. For the phone call, they will just confirm if it’s really you who answer the assessment exam.
I applied online. The process took 2 weeks. I interviewed at Amazon (Chennai) in Jun 2024
Interview
To test our English skills, the HR might ask the candidate to speak on various topics, for me she gave told me to speak on anything. After that HR explained the role.