I applied through an employee referral. The process took 1 day. I interviewed at Amazon (Pune) in Jun 2017
Interview
1) Face to face interview with HR
2) Computer test to check Grammar and Typing skills, email writing skills and sentence reconstuction. Every thing is time limited
3) Face to Face interview with Manager
Interview questions [1]
Question 1
Why do you want to join Customer Support/Amazon?
What is Customer Support?
Are you OK with rotational shifts and NIght Shifts?
Any future Plans?
Have you ever used amazon website?
How was your experince with amazon or any other retail website?
I applied through college or university. The process took 2 days. I interviewed at Amazon (Hyderabad) in Aug 2015
Interview
One round of JAM/GD. Two communication/versant rounds (both for voice and typing speed).
One Personal Interview and then One HR round.Number of rounds may be more for walk-ins and technical roles.
Interview questions [1]
Question 1
Mostly Critical Reasoning/Situation based questions will be asked in the Personal Interview.
I applied through other source. The process took 1 week. I interviewed at Amazon in Jan 2015
Interview
The process consisted of 2 face to face meetings, each speaking with 2 managers. Conversation style, laid back, but still focused on behavioral questions. It seemed like they really wanted to get to know you instead of just checking boxes.
Interview questions [1]
Question 1
Describe a time you had difficulty meeting a goal. What actions did you take, how did it turn out.