Recruiter contacted me screened me followed by an assessment. Passed the assessment and set up phone interview. My phone interview was not great. I admit that perhaps I didn't represent myself to the best of my ability but I also feel the interviewer was not engaged and there was a lack communication.

Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.