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      Account Manager Interview

      Feb 3, 2020
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Amazon (New York, NY) in Jan 2020

      Interview

      Mostly a waste of time. I applied online. Two days later received an automated email to schedule a call. Received another automated email confirming call with ______. There were no details as to who I was going to speak with (besides their name), what the general flow of the call would be, nor how long the call would be. There was only mention of the (nauseating) leadership principals, and to review the ‘STAR’ technique. Essentially there was no discovery/preparation call which I found very odd and unprofessional. Once on the call with the hiring manager (surprise) it was a routine interview, followed by specific behavioral questions. I generally felt like it was a bit of an aggressive first engagement. The behavioral questions were a bit specific and short sighted; as I don’t think the questions being asked matched up to actual job, nor my experience. I knew Amazon asked behavioral questions, but did not expect to dig in to them in my very first interaction. Asking “tell me a time when you... *insert very specific and irrelevant dramatic scenario* “ on the spot and then expecting someone to give (or BS) a super thoughtful response, is not the most effective way to screen candidates, IMO. It’s like they’re testing how toxic and dysfunctional of a career history you’ve to vet that you can handle their toxic mess. Due to the lack of discovery call, hype, screening, and preparation on Amazons part I’m not surprised this interview was pretty mediocre, for all involved. Overall just a very cold, ineffective, robotic experience. Am not impressed with this company, or their interview process. I’m not surprised to see many others on Glassdoor sharing similar experiences, and the company reviews that confirm it does in fact gets worse if you start working there!

      Interview questions [1]

      Question 1

      Tell me about a time when you made a bad decision
      Answer question
      10

      Other Account Manager Interview Reviews for Amazon

      Customer Service Representative Interview

      May 7, 2026
      Anonymous Interview Candidate
      Noida
      Declined offer
      Positive experience
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      I interviewed at Amazon (Noida)

      Interview

      Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process. All the best to everyone going for the interview.

      Customer Service Representative Interview

      May 3, 2026
      Anonymous Interview Candidate
      Boston, GA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Boston, GA)

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      fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.

      Account Manager Interview

      Apr 30, 2026
      Anonymous employee
      Chennai
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Chennai)

      Interview

      1 Phone screen, 4 loops of behavioral interviews. A bar raiser is involved in one of the 4 loops. They respond back in the same week regarding the next steps / feedback

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