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      Operations Manager Interview

      Aug 5, 2014
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Amazon in Aug 2014

      Interview

      I am still early (and hopefully will continue) in the process. I was contacted by a recruiter who saw my resume. I did see them at a job fair, but didn't talk to them at the time as I didn't think I was moving to a location where they have a DC. The recruiter sent me an email questionnaire with basic questions (which others have described). I didn't think I would hear back from them after a week or 10 days went by, but then I got an email about a day and time for a phone interview. What I did appreciate was the phone interview was with the Sr. Ops Manager at the location I wanted to work at. From what I have read, this isn't the normal experience. The phone interview lasted about 45 min. First she told me about herself, and her career with Amazon. Then she asked me to walk her through my resume. Next, she talked about the Amazon leadership principles and said the rest of the interview would be based on 3 of these with one math problem. The questions were all behavioral (give me an example of a time when...) and related to the Amazon leadership principles of Teach, Think, and Deliver. There are more principles, but those were the 3 that I was asked to speak to. After that, she asked me to solve a production output problem. (Also on here in a previous review). As others have stated, it was very script based and she stuck to her part. There were a couple time where she asked me to explain something a little deeper. Oh, she also did ask me about my strengths and weaknesses and specifics about how many people I have had to lead in past positions. Overall, I thought the interview went pretty well. She said I'd hear from the recruiter in 2-3 days (one way or the other), and although I haven't heard anything yet...based on the previous response time I don't think that means anything. It's been 5 business days...and I will contact the recruiter tomorrow and will update this appropriately. **UPDATE** After my phone interview, I waited about a week (or 10 days) and then heard from the recruiter that I had been invited to an in-person on-site interview. I was invited out to a regional event. There were 16 people there 8 in the AM and 8 in the PM. We were all interviewing for area manager but not all at the same location. Also, there are several Area managers per shift and several shifts...so your not exactly competing against everyone there. Maybe a few, but not all. The on-site interview included travel to the location. Security it tight, so be early. We also got a tour of the facility. It was VERY impressive to see. The process began with a math production flow problem. (If you look at other posts, you will find it). Be sure to understand the problem since in one interview they will change something in the problem and ask you for the new answer. There are 4 (45 min) interviews with 4 different people. Mine were 3 Sr. Ops Managers and 1 HR manager. Mine ended up back-to back - to back - to back.... to 3 hrs straight. Most of the others had short breaks in between. All the interviewers were really nice, gave a bit about their backgrounds and left time to answer questions. All questions were to be answered in the STAR format. I didn't follow the format too formally, just told stories that covered the elements. All questions are related to Amazon leadership principles in some way. Just think about what principle the question is asking about. I prepared 2-3 stories (examples) that related to each. That way I had plenty to talk about for 3 hours. I did use some of the same examples in multiple interviews...but not many. It is important to be able to use quantifiable results in your examples. Overall, I left feeling pretty good about the interview. I received a call the next day from the recruiter letting my know that they were going to offer me a position. About a week later, I received the formal offer letter. The offer was about what I was expecting. Base salary + bonus + stock. The numbers were about what I thought they would be bases on my research and initial conversations. Ultimately, I declined the offer for another position. Nothing against Amazon, but I choose another career path outside of operations. It was a good experience, but fairly difficult interview process. If I hadn't have received a second offer while still considering the Amazon offer, I would have accepted the position.

      Interview questions [1]

      Question 1

      (Unexpected) Role play during in-person interview: You have an at-will associate who is constantly late and is under performing. This is their last chance to turn things around. What do you say to them to motivate them?
      Answer question
      46

      Other Operations Manager Interview Reviews for Amazon

      Operations Manager Interview

      Jun 4, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Amazon

      Interview

      Assessment, written assessment, four interviews. It was a simple but lengthy process. You will interview with four different individuals, not a panel. So be prepared for a few hours spending 30-40 minutes each. Even if you nail one two or three, if one interview doesn’t go as smooth it can cause you to not get an offer.

      Interview questions [1]

      Question 1

      Three part questions, and what did you learn? Even if your example was spot on with the situation task action and result they still want you to provide an explanation of what you would do differently. Be prepared for this question after examples for every interviewer. They want details and exact data and numbers.
      Answer question

      Operations Manager Interview

      Jun 1, 2026
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Amazon (Seattle, WA)

      Interview

      The interview process was professional, well-organized, and focused heavily on Amazon’s Leadership Principles. I completed multiple rounds of interviews that included behavioral questions requiring detailed examples using the STAR (Situation, Task, Action, Result) format. Interviewers were engaged, asked thoughtful follow-up questions, and seemed genuinely interested in understanding my leadership experience and decision-making process. The most challenging aspect of the process was the depth of behavioral questioning. Candidates should be prepared with specific examples related to leadership, conflict resolution, process improvement, customer focus, and delivering results. Communication throughout the process was timely, and expectations were clearly outlined. While the interview experience was demanding, it provided a fair opportunity to demonstrate skills and experience. Overall, I found the process to be thorough, professional, and reflective of the company’s high standards for leadership roles.

      Interview questions [1]

      Question 1

      Tell me about a time you had to lead a team through a significant change. How did you gain buy-in, overcome resistance, and what was the outcome?
      Answer question

      Operations Manager Interview

      Apr 7, 2026
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Atlanta, GA)

      Interview

      Initial interview with recruiter. Three interviews via zoom with hiring manager, director, operations manager and human resources. Test on spreadsheets and competency test. Total time to hire was three weeks.

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