I applied online. The process took 4 weeks. I interviewed at Amazon in Nov 2019
Interview
This consisted of online videos with tests & evaluations. I did not speak to a human during this entire process. There were certain evaluations that were tedious and boring because of the repetitive nature. Overall, it was a smooth process.
Interview questions [1]
Question 1
Situation presented that involved an irate customer and as a customer service representative you were responsible for resolving the problem to ensure customer satisfaction.
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.
1 Phone screen, 4 loops of behavioral interviews. A bar raiser is involved in one of the 4 loops. They respond back in the same week regarding the next steps / feedback
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