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      Area Manager Interview

      Mar 11, 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Amazon in Mar 2011

      Interview

      After the initial application online, a recruiter from the Seattle recruiting team contacted me for an initial phone interview. During this interview, the interviewer asked for a description of your background, the reasons on why you chose to apply with amazon, your salary needs, relocation applicability. Additionally, the recruiter asked for past examples of leadership, motivating your team, continuous improvement, and safety. After this interview, if the recruiter believed that you passed or where appropriate for the position, the next step is an interview with an Operations Manager at a fulfillment center over the phone. During this interview, it is simply a more detailed interview that the initial recruiter went over. Concrete examples of leadership, your ability to motivate, your importance to safety and continuous improvements are needed. The Ops Mgr will follow up with questions to find out the skill sets that you posses such as stress tolerance, ability to work "peak seasons", planning abilities, and general people management responsibilities. The Ops Mgr will then rate you on the answers that you provided to the questions asked. The ratings of this interview will determine if you continue in the process. The next step is an on site interview/panel/tour at a fulfillment center, probably in Phoenix, Az. This happens roughly one to two weeks after the interview with the Ops Mgr. If you are chosen to go to a fulfillment center to interview all arrangements will be make through amazon. Amazon will fly you out to whatever center you are to visit one day before the interview, in my case Phoenix, pay for your rental car, and pay for your hotel accommodations. My interview was on Thursday, I flew out on Wednesday and had all Wednesday to myself and was required to be at the site at 11:30am. The on-site interview consists of an hr tour where you see the entire operation from in-bounding product to fulfilling orders to out-bounding product. During this time, you have the opportunity to ask whatever questions you might have, at this time, it is very encouraged to look for processes that can be changed. During your interviews you WILL be asked what you saw during your tour that can be improved upon. After the tour, you go into the room with all the other candidates, maybe up to 10, and you work on a math question. You have 20 minutes to work on this math question. At the end of the 20 minutes, the interviews start. Three interviews in total, one being with a General Ops Mgr, one being a panel with an HR person and a Sr Ops Mgr, and one being with someone to review your math problem answer and answers to pre-assigned case problems. You get the case problems about a week before the interview. At the end of the three interview sessions, everyone is free to leave. The HR recruiter told everyone she would contact them by Tuesday of the next week at the latest. I was contacted the next day with an offer.

      Interview questions [5]

      Question 1

      Math Question: Inbound Flow Question: You are in charge of the department that receives the product in to the building and stows it to the bin where it is accessible by the department. you have two options on how to receive and stow the product. In the first option, you receive the product at 250 units per labor hour and stow it at 100 units per labor hour. You must receive it and stow it for the unit to count for production. This process results in 1% of the units stowed being incorrect. You can find and fix these errors at a rate of 20 units for labor hour with what you believe is almost 100% accuracy. In the second option, you receive and stow the product in one step vs. two. The rate for this process is 80 units per labor hours for receive and stow. This process results in 1.5% of the units being stowed being incorrect. You can find and fix these errors at a rate of 20 units per hour with what you believe is almost 100% accuracy. 1. Which option would you select to process today's units and why? 2. Does your answer change if you are told you must fully process 100,000 units today? If yes, why? 3. Does your answer change if you are told that you have 15 associates today and you must fully produce the maximum amount of units possible? If yes, why?
      20 Answers

      Question 2

      Case Study 1: As an Area/OPS Manager you are required to audit 2 employees on an established Standard Operating procedure for your line. During your audit this week you chose Becky, a stellar performer who consistently makes rate & has no quality errors and Mike, who has been having trouble making rate and has had 2 quality errors in the last month. During the audit you find that neither employee is following the Standard Operating Procedure. What do you do??
      1 Answer

      Question 3

      Case Study 2: You run a packing department where customer orders are categorized into small, medium and large batches. In general you try to rotate your packers between all sizes of customer orders since there have been prior cases reported of shoulder strain from folks doing large batches for a full shift. Ian is your best large item packer; he can do twice the expected rate seemingly without even trying. He has been packing large items all morning. After lunch you see your queue has grown in the large batch area. If you keep Ian in the large item packing area, he can get the work accomplished without any impact to production. Or you would need to move two employees into backfill his role which may impact your overall production for the day. What do you do?
      1 Answer

      Question 4

      Case Study 3: You are working on a project that requires you to work closely with a peer from Operations (generally an Operations Manager). You need to complete an update to your supervisor tomorrow, but you do not have all of the information you needed from your peer. When you first approach your peer, he appears frazzled and comments that they have a lot on their plate. He further states that he won’t be able to work on your need for at least 3 days. How do you handle this situation?
      1 Answer

      Question 5

      Case Study 4: Every morning you meet with your team at a “Start up” Meeting. One morning you need to present a process change to the group that you do not agree with, but is still being put into place. You have discussed your concerns with your direct manager, and they were heard but unfortunately the change is for the entire network, so your team needs to make the adjustment. During your roll out, one begins to interrupt, gripe, and make observations that you agree with. You have not finished the information you are presenting to the group. What do you do?
      1 Answer
      15

      Other Area Manager Interview Reviews for Amazon

      Area Manager Interview

      Jun 1, 2026
      Anonymous employee
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      Positive experience
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      Application

      I applied online. I interviewed at Amazon

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      Question 1

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      Area Manager Interview

      May 31, 2026
      Anonymous employee
      Leicester, England
      Accepted offer
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      Application

      I interviewed at Amazon (Leicester, England)

      Interview

      Initial would be a normal test online after you have applied. Final round is 3×45 minutes virtual video panel interview. Learn amazons leadership principle and have varietys of example from your previous job or academics.

      Interview questions [1]

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      STAR review question, expect a detailed follow-up questions
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      Area Manager Interview

      May 3, 2026
      Anonymous Interview Candidate
      Coppell, TX
      No offer
      Negative experience
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      Application

      I interviewed at Amazon (Coppell, TX)

      Interview

      The interview process is rigorous and thorough. It requires demonstrating basic leadership skills alongside the ability to solve complex mathematical equations. Do you need to know anything else about it?

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