I did an on line interview with to parts , a testing part and a on line interview. Two interviewers and 8 key questions.
The questions were standard and the interview style was STAR. Situational and quite focused questions. Friendly and efficient.
Interview questions [1]
Question 1
Describe a difficult customer and how you would deal with them again if you would change anything.
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.