The first step is an assessment — a simulation of the job and a behavioural test. Then there’s an interview with a senior account manager.
The second/third step is a round interview with different managers or senior account managers.
Interview questions [1]
Question 1
Tell me how you managed a deal with an unsatisfied client
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.