Amazon Customer Service (CSR) interview questions

- Tell me about yourself. (I got this question more than once since I had to introduce myself to different interviewers) - Tell me about a time you quickly adjusted your work priorities to meet changing demands. - Tell me about a time you made a mistake. - Tell me about a time you took a risk. - Tell me about a time you used data to solve a problem. - Tell me about a time you saw a peer struggling and decided to step in and help. - Tell me about a time you didn't know what to do next. - Tell me about a time you had to challenge a decision. - Tell me about a time you went above and beyond for a client. - Tell me about a time you had to do something that you had never done before. - Describe a situation when you negotiated with others in your organization to reach an agreement. - Tell me about a time when you had to evaluate trends in order to make a decision. - Do you have questions for me?