Amazon Operations Manager, I interview questions

The process began with an initial phone interview with a fulfillment center recruiter. This interview was very basic, primarily centered around what the job entails and some basic information about myself. This was followed by an email with a questionnaire for me to fill out and a few links to some YouTube videos for me to watch. The questionnaire was basic information about my qualifications and past work history and a few questions about my career goals, expectation for my next job, why Amazon and compensation requirements. I then had a follow-up interview with the same recruiter to go over the answers to my questionnaire and for them to ask me a few screening questions to assess my managerial skill. We also talked briefly about the YouTube videos. The recuriter told me that I would be contacted by another recruiter for further consideration. The next recruiter contacted me and asked a few of the same basic introductory questions as well as a few questions to assess my potential. She also reviewed what its like to work for Amazon. I then recieved an email from her notifying me that I was selected for a phone interview with a Sr. Operations Manager. At the appointed time, the Sr. Operations Manager called and we discussed my qualifications and they discussed the working environment. They then asked me a serious of situational questions designed to identify my managerial decision making ability and to assess how well I can apply common business practices. After that interview, the second recruiter contacted me and invited me to an in person interview. The recruiter also sent along some case studies for me to evalute and proved a written answer. Those had to be sent within 48 hours of reciept as well as brought to the in person interview. The in person interview begins with a tour of the facility and some discussion about how things are laid out and some basics of what they do. Then I was brough to a room with two managers who had me complete a business math type problem and then present my solution on a whiteboard. After the presentation, they made a few "what if" adjustments to the initial situation and asked me to explain what I would do. The next phase was a serious of situational question and a review of my case studies. Finally, I had a one on one interview with the General Manager. The GM asked me questions about my work history, personal interests and several very difficult situational questions that included several follow-up scenarios. After all three portions of the in person interview I was given the opportunity to ask questions. Two days after the in person interview I was contacted by the GM with a Job offer. A third recruiter sent me the particulars and after a brief negotiation, I accepted.

There were 3 separate phone screens that took place over a 3 week period. The questions were all about inquiries into my background and case studies. The onsite interview took place on a Thursday at a resort. I interviewed with about 7 different people. The GM was seemed like he did not want to be there. He was just in rapid-fire mode with the various scenario types of questions. I felt that things went reasonably well and then I find out the very next Monday that they decided not to make me an offer. . They would not give me any more information and I am guessing that one person on the interview team has ultimate veto power over candidates. All in all it was a good learning experience.