Amazon Customer Service (CSR) interview questions

The chances are equals for everybody as the interview process is based on your own professionnal experience. All the questions will match one of the 14 leadership principle, so pick an exemple from your professionnal life, describe it and add some datas. You must answer with the STAR methodology : Situation, Task, Action, Result.

Started with a recruiter screening interview, then had two 45 minute phone interviews. Moved on to the 'interview loop' round where i met with 6 people on the various teams for 45 minutes each. The asked almost all behavioral questions. Use the STAR method in your responses and make sure you're able to have specific ways YOU contributed and the results. Amazon is a quantitative company and any change you have the chance to back up your responses with data do it.