Amazon Customer Service Representative (CSR) interview questions

1e entretien avec un Account Manager d'Amazon Merchant Services Department Premièrement on m'a posé des questions sur mon parcours académique et professionnel, il n'y avait aucun piège le recruteur cherche uniquement à analyser le profil du candidat. Ensuite Simulation de ventes, je devais vendre les services d'amazon à un potentiel vendeur sur la plateforme.

The entire process is very thorough, transparent, and moved quickly. I applied to jobs online, was contacted by an initial recruiter who talked to me for 20 minutes about the role, what the process is like, and why I wanted to join Amazon Media Group. I was informed that the questions would be behavior/situational only, each interview would last 45 minutes, and they look for company culture fit first and then specific team fit. I was then scheduled for a phone interview with a hiring manager2 weeks later and was asked several behavior questions (Google examples) and had time to ask her questions. I was then scheduled for on site loop for a full day of interviews three weeks later with five people from different verticals and roles. They all asked various behavior questions. At each step I was informed of what to expect next and AMG really stuck to the timeline promised. After the loop I was informed of their decision within five business days. We then negotiated the offer, although there wasn't much room because it was indeed a really good offer.