Amazon Customer Service (CSR) interview questions

needed to do an evaluation prior to the interview, connected with a recruiter for 15, then had a 1 hour behavioral with a manager, then a supplemental interview with the direct hiring manager

HR will reach out and call, if you pass you get to meet with HM and then the team. Very standard process and overall communication was fast. The first round with HR is conducted with video call but that part was not communicated clearly.