Amazon Customer Service (CSR) interview questions

basic questions followed by a 1.5-2 hr exam (English test + an iq test). Then, another interview that took about 30 minutes. The questions were mainly to test your english; such as introduce yourself, tell me about a hard situation you've overcame.

it was quick about 20 mins or so and included general information about yourself. Also, questions were framed on how best will you be able to adjust to the flexible environment and hours that are required on the job