Amazon Kundenberater interview questions

First I had one phone interview testing my knowledge about the company and simulating a selling experience. Then I got invited in Milan for a full day of interviews. The interviewers were supervisors of the different sectors involved with the job position and they all made the classical questions "tell me when you had problems with your boss" or " tell me a difficult situation" and this sort of stuff. Many interviewers were not in the office so a conf call was arranged for a remote interview. I'm still waiting for the train ticket refund as proposed for the interview in their offices.