I applied through an employee referral. I interviewed at Amazon (Hyderabad) in Apr 2021
Interview
This interview was for the post of program manager NOC ( Network operation center), Hyderabad location.
I got the first call from the recruiter that you will have first round of phone interview and the details will be shared via email. I waited for the email for 2-3 days but there wasn't any response from Amazon. Then I had to take multiple followups on call and email. I got response that we have setup a new automated process to send out interview email and auto scheduler kind of system. Nothing like that happend for another 2-3 days, and ultimately after taking followup from amazon again, the recruiter send me email manually for the interview and guess what.. the time was in PST timezone (for India) then I had to again ask the recruiter to send the email correctly. My phone interview was finally scheduled at 11am on friday. It was thursday when I received the email. On friday when I joined the interview call, the interviewer said I have some emergency so I can't take your interview and scheduled the interview for Saturday 10:00 am. I joined the call on satuday 10:00 am and the interiew didn't join. I waited for 10 minutes. Then I had to put the interviewer email that I have joined the call and waiting. Interviewer replied on email that I have some emergency work to do.. lets plan the interview at 2:00 pm same day. I said ok. What option do I have. Finally interview happened at 2:00 pm. All this experience with amazon felt like am working with government organization who I have to ring the bell again and again. A horrible way of working. My phone interview went very well and I was confident that I will crack the screening round but couldn't make it through. I wanted to share one more incident since with amazon. I got a call from amazon even before this interview for another position. They sent me an email where they asked me provide interview schedule on calender. I marked all suitable days and timings. After waiting for two days.. the recruiter called me and said that sorry we won't be taking you interview we have something this and that (made dumb excuse). I feel that amazon is looking for female candidates for these positions to be filled and that's fine, however it should change few lines in its policy to ' Amazon is no more equal opportunity employer and discrimination is done based upon gender'.
I applied through an employee referral. The process took 4 months. I interviewed at Amazon in Apr 2018
Interview
2 phone screens and a day of interviews, the recruiter came back quickly with result of previous step and the interviewers were friendly and helpful. It was a long process but now taxing.
I applied online. I interviewed at Amazon in Mar 2021
Interview
1. Recruiter call (phone)
2. Face-to-face video call with non-manager
3. The round (six back-to-back interviews)
Overall it was a negative experience, but I have some advice for others going into it.
First, push hard to talk to the hiring manager in the first few interviews. In mine, the manager was to be the first "face-to-face" interview (online), but they kept pushing and eventually they became the dead-last interview. This was NOT a good situation, because I didn't fully understand what they were looking for until the very last hour of 7 hours of interviewing.
Second, the person to impress is the "bar-raiser." There is one person who will ask questions like "how did you make X better" or "how did you go above and beyond?" I was very fatigued at this point and gave pretty limp answers for this.
Third, consider hiring a coach to train for the interview. I did for a future interview (not at Amazon) and they ripped my answers apart and gave me feedback. Best to be down a few hundred bucks and have a good-paying job than not to have one at all.
Fourth, be prepared for "technical issues." What I mean is that of my 7 interviews face-to-face, miraculously only one of them (the bar-raiser) had a working camera and the rest insisted that they had varying issues (bad camera, bad connection, and one outright said that they don't turn on video because of privacy)... but your camera is on by default. Take that as you want, as you can either elect to turn it off, or even call it out.
Fifth, take their 14 leadership principles seriously. They asked me 3 times specifically about which one speaks to me.
Finally, prepare a lot of stories. A bit of an annoying thing is that being asked similar questions for multiple hours, you're expected not to repeat relevant stories more than once or twice at most.
As for why it was negative, (1) my recruiter was haughty. His exact words when calling me to tell me I was rejected was "We spoke about you at length, and it's going to be a no." He then explained that they have high expectations at Amazon, implying fairly directly that I had not met them. I felt like I was just ejected from the "Mean Girls" table.
(2) cultural mismatch. Jeff Bezos (or rather just "Jeff") was brought up at least six times (no hyperbole), and his words and guidance treated like gospel. I have respect for him, but it felt outright surreal and sycophantic to talk with such reverence for a supreme leader not even in the room. While Facebook talks about "Mark" and Netflix talks about "Reed," it's not so aggressively in the forefront.
Interview questions [1]
Question 1
(note: most of my practical advice is up above)
1. Which of the leadership principles speaks most to you?
2. Tell me about a time you had to go above and beyond.
3. What is your greatest strength?
4. Tell me about something technical (in any subject) in a very simplified way.
5. Did you have a chance to see the video I sent you about Jeff explaining X topic? What did you think about it?
6. Tell me about a time you failed (...3 times this question was asked)