Quite time consuming, almost all behavioral questions. Very important to focus on outcomes / impact for the customer on all your answers. Also make clear what your role was in each situation
Interview questions [1]
Question 1
Tell me a time you had to make a decision without enough data
3 phone screens then an entire day at their headquarters. Maybe met 5 people there. Had to spend 3 days in seattle for a single interview...not sure why. Most of the interview questions were behavioral, a few case-oriented ones. And one lunch.
Interview questions [1]
Question 1
How would you innovate in the financial services industry?
I applied online. I interviewed at Amazon (Boston, MA) in May 2021
Interview
Telephone interview using STAR method. Generate introduction to company followed by about ten situation questions. This was during the COVID period so in person interviews were not possible. Two of my three scheduled interviewers were not available so one person tried to do all of it.
Interview questions [1]
Question 1
How do you respond to different customer situations