After receiving the information about my phone interview from an HR Coordinator, I waited patiently near my phone on the day of the interview expecting a phone call from the Shift Manager who was suppose to be interviewing me. To my surprise, I received no phone call or email with an update which I found extremely unprofessional. The next day I emailed the HR Coordinator explaining what happened and a phone interview was rescheduled. I interviewed with a Shift Manager who was not very enthusiastic and seemed like he was in a rush to get back to work the whole time. Although I felt that I gave good answers using the STAR method, I was not surprised to find out that I wasn't moving forward because I didn't get a very good vibe from the person interviewing me. Amazon should do a much better job with the way they structure their interview process. It seems like moving forward in the interview process is strongly dependent on the mood and personality of your interviewer.