I applied online. I interviewed at American Express
Interview
First you receive a call from the HR person in charge of that position, asks you multiple questions about you and your experience, and then explains the position, starting date etc.
Second interview is with the team manager and a person of the team.
Very very nice people and so friendly.
Multiple question about your experience and more in depth.
3rd call is to discuss the offer.
Interview questions [1]
Question 1
What was your biggest difficulty in client services, and how did you achieve it?