They asked Case Studies on what parameters could be used for Machine Learning model, there were three rounds but in further rounds they asked theoretical Machine Learning based case studies.
Interview questions [1]
Question 1
How to figure out whether a transaction is fraudulent?
How to predict whether a customer will call us in near future for any query?
I applied through college or university. The process took 5 days. I interviewed at American Express (Kānpur, Uttar Pradesh) in Aug 2025
Interview
2 rounds : Round 1 was talk about the ml models on my resume(went deep into their theory) and couple of case studies centered around amex's business model. Round 2 was case studies again and questions like why amex? both rounds were a mix of technical and hr.Would suggest strongly brushing up one's knowledge of credit cards and amex's revenue streams
I applied through college or university. The process took 1 day. I interviewed at American Express (Chennai) in Jul 2021
Interview
Interviewer was interested in what I had done before. Interview was low stress. Questions were straightforward (past projects, puzzles) and not very challenging. The interviewer described the role and we had a long discussion about what aspects of it I found interesting and why they thought I was a good fit.
Interview questions [1]
Question 1
1. Explanation of my deep learning project (architecture, challenges faced)
2. 2 Puzzles from standard puzzle books
3. Discussion about the role