I applied online. I interviewed at American Express
Interview
Applied for the Product Manager position (at Amex Gurgaon), then received a call from the talent team. The process started with Interview scheduling and followed for 2 rounds.
Round 1: Well-structured interview and panel paying great attention to answers.
Round 2: No interview structure/format, interviewer panel asking vague questions.
Felt like they were thinking of something while asking something else (not in the zone)
Post 2 rounds the interview suddenly process went to a halt without any feedback provided. It's been more than a month without any update whatsoever.
When asked the HRs, the interview scheduler, or all the people I received a call from, no one is cognizant of the result or of the process/ has any idea about it.
There is no closure. Totally unexpected and unprofessional behavior.
So please apply at your own risk and don't expect any feedback/update.
Post the interview rounds are complete the talent team will disappear in thin air as nothing happened.
Interview questions [1]
Question 1
Tell me about yourself.
Describe your current roles and responsibilities.
Where do you see yourself in the future?
There are four phases in the interview process: recruiter screening, interview with the hiring manager, conversation with one of team member (culture fit), interview with the VP of the department (one level above the hiring manager). All the people I’ve met were very friendly and respectful.
The first round was behavioral on HireVue. There were two videos and three writing questions. It was relatively easy. The videos were just one take but overall enough time and easy. It was a regular pre-screen.
Interview questions [1]
Question 1
When you noticed something was not being done the right way. How did you handle it? Walk them through your process.
I applied online. I interviewed at American Express in Jan 2026
Interview
1st stage interview - in person with 2 product managers. They didn't really ask questions in the format "Tell me a time" which threw me off a bit and forced me to think harder. They also asked me a question I had already answered in a previous question. They also asked 2 questions at once. They could have made the interview more simple and not try to be too unique.
Recruiter took 3 weeks to call me back and didn't respond to my email chaser.
Interview questions [1]
Question 1
What do you think we are looking for in this role?