I applied through other source. The process took 6 weeks. I interviewed at American Express (Phoenix, AZ) in Mar 2023
Interview
A recruiter contacted me before the NSBE conference for a pre-screening. I was then scheduled for first-round interviews at the conference. At the conference, I was interviewed by a Digital Product Manager Director and a Digital Product Solution Design Director. A few weeks (2-3) after the conference I had an interview scheduled with a Digital Product Manager Vice President. After the VP interview, I got a verbal offer the next day. Finally, a few later I got an official offer letter. I should add this role was for the Credit and Fraud Risk Group.
Interview questions [1]
Question 1
I had a behavioral and Technical interview. (First Rounds) Behavioral (45 Mins) How do you manage risk? Tell me about a time you failed. Technical (45 Mins) How would you design an app for teenagers? How do you manage a Product Backlog? The final round with VP (30 mins) was more of a discussion than an interview. It felt like an evaluation to see if I could become a manager on the team. Great discussion.
There are four phases in the interview process: recruiter screening, interview with the hiring manager, conversation with one of team member (culture fit), interview with the VP of the department (one level above the hiring manager). All the people I’ve met were very friendly and respectful.
The first round was behavioral on HireVue. There were two videos and three writing questions. It was relatively easy. The videos were just one take but overall enough time and easy. It was a regular pre-screen.
Interview questions [1]
Question 1
When you noticed something was not being done the right way. How did you handle it? Walk them through your process.
I applied online. I interviewed at American Express in Jan 2026
Interview
1st stage interview - in person with 2 product managers. They didn't really ask questions in the format "Tell me a time" which threw me off a bit and forced me to think harder. They also asked me a question I had already answered in a previous question. They also asked 2 questions at once. They could have made the interview more simple and not try to be too unique.
Recruiter took 3 weeks to call me back and didn't respond to my email chaser.
Interview questions [1]
Question 1
What do you think we are looking for in this role?