I applied online. The process took 1 week. I interviewed at American Express (New York, NY)
Interview
It was a group interview with other applicants on a video call. It was a market, I wasn't ready for that. They should have told me it would have been like that,
Other Platinum Customer Care Professional Interview Reviews for American Express
I applied online. I interviewed at American Express (Fort Lauderdale, FL)
Interview
it was long process to interview and three-part interview first by phone and one on one the last was a group interview they used a lot of star method questions and situational
Had three interviews in a 10 day special. Met with group and pretty much STAR. I read up on company and impressed them. on 2nd interview you had a scenario and you offered up how you would handle.
Insanely long. Interview process started in October 2013 and I started in January 2014. There are many rounds of interviews. After getting the job you have to “certify”. Some who were hired did not end up getting the job due to customer survey answers.