I applied online. The process took 3 weeks. I interviewed at American Express (New York, NY) in Jul 2011
Interview
I have been through a few different interviews, so reading the mixed reviews, I would say completely that it varies on who's interviewing you as to describe how the whole experience went. I have had one person who went radio silent completely after an hour-long in-person interview. On the other hand, I had a deeply apologetic VP calling to explain how qualified I was and how he felt that I could definitely do the job, but they found a different candidate.
The phone screens are generally the easiest to get through -- recruiters call to ask generic questions. Just answer the questions with the job in mind and ensure your answers fit what they'd like to hear. The in-person interviews I've had are typically 1:1 first-round, and then group interview the next round.
The pace at which Amex works can be excruciatingly slow, and just when you think you've been weeded out, you'll get a call-back for a next-round interview.
Haven't gotten an offer here yet, sadly. I think a lot of it is that they look for people who fit the AXP culture -- overly enthusiastic, to the point of being fake, and passive-aggressive. I'm neither of those.
Interview questions [1]
Question 1
Why are you looking to move on from your current job?
The process took 2 weeks. I interviewed at American Express in Jun 2011
Interview
The process was quick as I was recommended by a previous boss/leader. Interview was conducted over the phone as I was overseas at that point in time. We ran through my resume and past experiences where certain skillsets were exhibited. Leadership and innovation were the two skillsets which I had to elaborate on.
Interview questions [1]
Question 1
Provide an example of an initiative/project which you exhibited leadership qualities.
I applied through a recruiter. The process took 3 months. I interviewed at American Express (New York, NY) in Aug 2010
Interview
Behavioral Questions, phone screen interviews first then went into the office for multiple in-person interviews. I had three phone interviews then six in-person 1:1 interviews - they all had a script of questions to choose from. Everyone was really nice and its a great place to work, but the offer presented was just not competitive. Also the recruiting process is outsourced, it seems that AMEX went through a ton of layoffs these past few years and they now outsource their hiring/recruiting. My recruiter had never worked with the hiring manager or team and was unfamiliar with the interviewers. Also there seemed to be some miscommunication between the recruiter and hiring manger - the hiring manager would email me directly for interview times and I'd have to let the recruiter know when my interview was with certain people.
Interview questions [1]
Question 1
Give me a time when you disagreed with a colleague, what was the situation and how did you deal with it.