Glassdoor users rated their interview experience at American Express as 100% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Travel Consultant and rated their interviews as the hardest, whereas interviews for Travel Consultant and roles were rated as the easiest.
The hiring process began with an online assessment that had three sections, including logical reasoning and SQL (I don’t clearly remember the third section). After clearing the assessment, I proceeded to two interview rounds. The overall process was smooth, structured, and evaluated different skill areas effectively.
Interview questions [1]
Question 1
They asked about Random Forest, Xgboost, Decision Trees.
I interviewed at American Express (Gurgaon, Haryana)
Interview
Overall it was smooth. The interviewer asked me about my internships and projects and wants me to explain the technical things in layman's terms to judge my storytelling. He also asked me to do a Root Cause Analysis of decline in approval rates of their credit cards. Then he asked me a case study where we have to assign credit limit to recent college graduates, so what factors should we consider for this.
Interview questions [1]
Question 1
He asked me to do Root Cause Analysis for a problem let's say 5% decline in approval rate of credit cards.
I applied online. The process took 4 weeks. I interviewed at American Express (London, England) in Nov 2025
Interview
Hirevue → Final Round in the offices in Victoria.
Final Round was a group interview as well as an individual interview.
Group Interview: Given hypothetical case study
Individual Interview: Given another case study to read and then present on + Typical Questions about Amex + Your Interest/Experience